You said what now? MERAK, that would be unit one in the command center is broken?
Unit one has suffered a hardware failure and is no longer fit for active duty. This is a sad day indeed.
And it will require a lot of work (as always). Among other things swapping keyboards, discs and… making it run.
However I am sure that ALKAID is up to the task and will take responsability.
Merde! Many (too many) hours are going to have to be spent to fix it.